The comfort and safety of everyone attending Tuckamore events is of the utmost importance to us.
The Tuckamore Festival recommends masking when indoors. We are aware that personal preferences regarding optional mask use will vary greatly, and we ask that we all show consideration and care for each other.
We ask that you stay home if you are feeling unwell, if you have tested positive for COVID-19 within the last fourteen days, or are within seven days from the onset of symptoms.
Thank you for doing your part in keeping our Tuckamore community safe.
Refunds and Exchanges
There are no refunds and all sales are final.
In case of illness, those with festival passes can nominate a guest to attend on their behalf by emailing the office at firstname.lastname@example.org. Individual tickets may be exchanged for another concert at the same price level (subject to availability).
The Tuckamore Festival is dedicated to providing space that is accessible, inclusive, and free from oppression, harassment, and discrimination. During our events and gatherings, and as part of our concert series and Young Artist Programs, we will treat each other with respect and dignity, regardless of age, race, gender expression, gender identity, sexual orientation, levels of ability, religion and all our other diverse identities.
Safe(r) Spaces Policy
Tuckamore Music Festival believes that inclusivity in music is crucial to the betterment of the musical institution as a whole. A fundamental principle of this festival’s organization is the maintenance of an inclusive, cordial environment for all of our participants. Our values as an organization include remaining conscious and committed to amplifying historically-oppressed voices, as well as working with community leaders of marginalized populations to strive toward safe(r) spaces for all.
We believe everyone has the right to feel safe at any event they attend. Event spaces — and all spaces — should be non-threatening and supportive to all attendees.
Tuckamore Festival does not tolerate abusive or discriminatory behaviour at our events. Such behaviour is grounds for removal from a Tuckamore venue and may result in cancellation of one’s passport privileges or – where applicable – a permanent Tuckamore ban.
We believe in the safety and wellbeing of our performers, staff and audience members. If you witness abusive or discriminatory behaviour at one of our events, please speak with a venue manager or event coordinator (ask any worker for assistance in finding them).